Terms & Conditions

These terms apply to your use of the PetProw online store and purchases made through it. Nothing in these terms limits rights that cannot legally be excluded under UK law.

Products and availability

We aim to display product descriptions, images, prices and availability accurately. Colours may look different on different screens, and details can vary by selected option. Products are subject to availability.

Orders and payment

Please check order details before submitting them and ensure your contact and delivery information is correct. Prices, currency, taxes and available payment methods are shown at checkout. An order is accepted when we confirm acceptance or dispatch, as applicable.

Pricing and errors

If a clear pricing or listing error affects an order, we may contact you to explain the issue and discuss available options, including cancellation and refund where appropriate.

Use of the website

You must not misuse the website, interfere with its operation, or use it for unlawful purposes. Website text, branding and original content may not be copied for commercial use without permission, except where permitted by law.

Liability and consumer rights

These terms do not exclude or limit liability where doing so would be unlawful, and they do not reduce your statutory consumer rights.

Contact

Questions can be sent to support@rosco.com.